Q & A

Have a questions you don’t see answers to below? Shoot it to us here.

Q: Who owns Got Clean?

A: Amber Brown (Hello!)

Q: How has Got Clean been in business?

A: Got Clean became an LLC in Dec of 2018.

Q: Which area(s) of Oklahoma do you service?

A: We provide house cleaning in and around Oklahoma City; including Edmond, Yukon, Piedmont, and Midwest City.

Q: What are the benefits of housecleaning?

A: The benefits are ginormous! Regular or recurring housecleaning smooths the home’s overall functioning, helps make and maintain great impressions, adds unmatched level of comfort and warmth to the home, helps maintains the interior integrity of the home, indicates to others that you value your home and its level of cleanliness; keeps you and your family healthier, more organized, and more efficient; and it saves you a ton of the most valuable thing on earth- time.

Deep cleaning helps further maintain the interior integrity of your home because in it every area gets touched, moved, cleaned, disinfected, dusted, etc. If you cannot afford recurring cleaning and can’t keep the home as clean as you’d like, schedule a deep clean each quarter if possible or have it done once or twice yearly.

Moving cleans help save you time and stress. They help you recover deposits or adequately prepare for new owners and renters. When you’re moving, your focus is on that move; it’s easy to miss and overlook items. When we’re cleaning, we’re moving methodically. Our single focus is cleaning.

Post-construction cleaning is valuable because without it, you’d be moving in or moving someone else in on top of loads of dust and construction residue. The air of your newly constructed space will not feel amazing without a thorough clean first. Post-construction cleaning is intended to prepare the new structure or space for clean living or thriving new business.

Q: Do you furnish your own supplies and equipment?

A: Yes. We do. Our recurring cleaning set up consists of a steam mop and steam mop pad(s), a vacuum, gloves, microfiber cloths, paper towels, a toilet brush, trash liners, Bartender’s Helper, stainless steel cleaner, Ms. Meyer’s, Odoban (virucidal disinfectant), wood cleaner and polish, and glass cleaner. When you book home sanitization, we’ll bring gloves, microfiber cloths, Odoban, electrostatic sprayers and Bioesque.

Q: How do you charge?

A: Your price per clean is based on our Cost of Goods Sold, which is how much it costs us to clean your home. The size of your home, frequency of your clean, scope of service(s), distance we travel, and number of cleaners are used to determine your cost.

Q: Are you licensed and insured?

A: We are.

Q: Do you clean in the evenings and on weekends?

A: Yes. Book your recurring clean to end as late as 6pm on weekdays and weekends. Weekend availability is limited so it’s best to book in advance. We do make exceptions in extreme cases. If you need a home cleaned asap and need to turn the keys in next day, give us a call. If we can do it, we will and if not, we’ll be upfront about it.

Q: How do you estimate how long my clean will take?

A: We estimate how many hours your clean will take based on your home’s size, condition, the frequency of the service, the amount of cleaners on the job, and how many add-ons your service includes.

Q: Will I have the same cleaner(s) on my recurring clean each time?

A: We will always do our best to keep the same cleaner(s) on your account because we understand that what we do is built on trust. Life happens though so we can’t promise perfection. When life does happen, you can trust us to adjust according to your comfort level, to ask before making adjustments, and to give you as much notice as possible.

Q: Can I request additional services along with my recurring clean from time to time?

A: Yes. We recommend a deep clean at least once or twice yearly in addition to recurring cleaning. Schedule this quarterly or as you see fit.

Feel free to add things like your fridge or oven being cleaned out, windows being done (inside and/or out), porches and patios being swept off, dishes being done, laundry, help organizing, leather being cleaned,changing of light bulbs, etc.; please ask us ahead of time though so we can plan, bill you accordingly, and schedule accurately.

Q: Am I expected to tip my cleaner?

A: No. Tipping is an excellent way to show your cleaner how much you appreciate them but it is not required or expected.

Q: What should I do if I’m dissatisfied with clean or service I’m receiving?

A: Best Case Scenario: Let your cleaner know what’s not working well first and give them a chance to fix it. If they do not or cannot correct the issue, call or shoot us a message and we will fix it quickly. If your cleaner is not a good fit for your home contact us, let us know what isn’t working, and we’ll find a good match for your household.

Q: Does home disinfection really kill bacteria, germs, and viruses like the flu and Covid?

A: Yes. It kills all of those things, sanitizes, cleans, and disinfects thoroughly with just ten minutes of rest time. What it doesn’t do is prevent bacteria, germs, and viruses from re-entering your home. You can book recurring home sanitization for regular prevention or book it after a family member has been exposed or tested positive for covid and flu-like viruses.

Q: What is the cost of electrostatic disinfection?

A: Our cost ranges from $0.05-$0.40 per square foot. The larger the square footage, the less per square footage. Spaces that are tightly packed cost more because the solution and sprayer run time needed are more.

Q: What are the benefits of electrostatic disinfection?

A: Electrostatic Disinfection disinfects and sanitizes your area in one step and kills harmful germs, bacteria, fungus, mold, mildew, viruses (including COVID), and more with correct application. The process does not leave any dangerous residue behind, is save for people and pets, and will not harm the environment. Periodic electrostatic disinfection greatly improves the storage and hygiene conditions of any home or commercial property. It will help reduce sickness and help minimize allergies, infection, and skin irritation.

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